How signing up works

Registering a workshop on CrankPal is self-service, from the website, and takes a few minutes: you fill in a five-step form, confirm your email with a code, and land inside the app at your workshop's own address.

This page is the map of the section: what to have ready, what happens at each step, and what to do next. The other four pages go into the detail of each piece.

What to have ready#

To create the account you only need your workshop name, your own name, an email address and a password. Everything else can come later — but preparing it now saves you a second pass.

• An email address you actually read. The verification code arrives there, and so does everything about your subscription afterwards.
• Your workshop address, meaning the word before .crankpal.com. Give it some thought: it is a public address — the shop front your customers see and book from — and your staff will use it, followed by /login, to get into the app.
• Your VAT number and your e-invoicing recipient code or certified email address. Not needed to sign up, but needed to be invoiced on a paid plan and to appear on the public workshop map.
• Your opening hours. They're the first thing the app asks for once you're in: without them the calendar has no slots to offer.

The five steps of the form#

The form opens from the website, from the create-account button on the page for workshops.

1. Workshop details

   Workshop name, your name, your app address (checked as you type), email and password. City, phone and invite code are optional. See Registering your workshop.

2. Plan choice

   Free, Premium or Pro. Plans not yet live in your country are marked "coming soon" and can't be selected. See Choosing your plan.

3. Terms, privacy and consents

   You read and accept the Terms of Service, the DPA and the privacy notice, and separately approve the clauses under articles 1341 and 1342 of the Italian civil code. Marketing consent is optional and can be withdrawn.

4. Email verification

   A six-digit code arrives at the address you entered. You type it in and the account is created at that moment: before verification no workshop exists yet.

5. Account created

   You see your app address and the button to go in. Where a card is required at sign-up, the form to register it appears here.

How long it takes#

The form itself is barely five minutes. The email code arrives straight away and stays valid for fifteen minutes. Budget another half hour for the minimum setup: hours, service catalog and your first member of staff.

Fiscal data is the one thing that may not close the same day: verification is automatic and usually takes minutes, but when a manual check is needed it can take one or two working days.

What happens right after#

You log in from your workshop's subdomain with the email and password you just chose. First login may pass through one or two screens — two-factor verification, payment method — before showing you the dashboard: they're all listed in First login.

On the dashboard you'll find a checklist of five setup steps, which tick themselves off as the workshop is genuinely configured. It isn't a formality: until hours and a service catalog exist, much of the app is running on empty.

The pages in this section#